How to raise a ticket on Vionaa?

  • Log into your account on Vionaa.
  • Scroll down to settings when you get in your dashboard..
  • In the dropdown box, you will see a letter icon that reads “Ticket.”
  • Click on that icon.
  • Tap the “Create New” button to add a new ticket.
  • Once a new page appears, select the priority and add a short and understandable subject to discuss your concerns or queries.
  • Then, write a detailed description of the issues or queries.
  • Tap on the Submit button once you have filled in all your information.
  • You will see a message in the top-right corner stating, “Ticket Raised Successfully.”
  • Your Ticket will also appear in the Ticket section along with the Ticket ID, Status, and Action.
  • Vionaa team will revert to your query quickly and solve your issue.
  • You can track your Ticket daily by following the steps above.